The Captain is a fascinating brand. When I was first introduced to it, as a marketer I thought, “a cartoon character on a liquor bottle?” I soon learned that its strong following among consumers set an industry standard for growth. In fact, between the time a million case celebration was planned and held, the brand had grown to 3 million cases.
The story behind the brand and its double-digit growth for so many years make it a wonderful case study about the industry and new products. (I’ll get into it some other time.)
It shouldn’t come as a surprise, therefore, to learn that I’m closely following the “battle” over the current brand owner’s decision to move the production from Puerto Rico to the US Virgin Islands. Lots of “volleys” back and forth via press releases, lobbying, congressional involvement…in other words, quite a skirmish.
I’m not sure I get it all but as in most business issues, it’s about the money.
Without taking sides, and hopefully in a nonpartisan way, I have a few observations.
First, a friend and colleague who was instrumental in the birth and upbringing of the brand recently mentioned that in the beginning, Rums of Puerto Rico (the island’s marketing arm) wouldn’t recognize Captain Morgan as a “legitimate” Rum. It wasn’t until the brand started to grow significantly that it was able to share in the marketing support dollars. They’re now fighting to keep it in PR. Ironic isn’t it?
Second, I always thought that when you change distillery locations the product changes. That’s what the production folks in Scotland always told me. More recently, some production friends have said “no way; we can replicate any taste anywhere.” Say it isn’t so…I still believe in the tooth fairy.
Finally and most ironic, despite having facilities in Jamaica, Seagram first began producing Rum in Puerto Rico in the 1950’s to take advantage of the economic incentives that were offered.
What goes around comes around.