Bud Light Woes

Are we overly sensitive or is A-B InBev thoughtless?

Last week Bud Light shot itself in the foot (or was it the can?) with it’s “Up for Whatever” campaign. The campaign involves

The package
The package

slogans on the packaging including this one: “The perfect beer for removing ‘no’ from your vocabulary for the night.” This message is one of 140 different slogans that appear on the package.

If the intent of the overall campaign is to create a dialogue with consumers on social media, then be careful of what you wish for. This slogan drew a firestorm of criticism due to its insensitivity on the subject of “no means no” and date rape.

In a wide range of news outlets (from Ad Age to USA Today) the company was taken to task for this … this what? Insensitivity. Stupidity. You name it.

The primary mission of alcohol marketing and communications is responsibility in messaging. I can’t tell you how many times I’ve heard or used this adage: The appearance of impropriety is as bad as the impropriety itself. This slogan goes way beyond that.

Who is to blame?

According to the Wall Street Journal, there were five layers of approvals given to the slogan. But, that didn’t stop the company from blaming the ad agency. Sorry folks, the blame ends with the marketing department at A-B InBev. If you’re in the alcohol business you need to be cautious with what you say and how you say it.

Someone at the company thought the ‘cuteness’ of the slogan made it compelling and no one had the sense to think about the depth of meaning. Don’t these marketing geniuses know what’s going on in the world?

It seems to me that in their zeal to appear hip and clever, they’ve lost sight of the business they are in. Or, they don’t have the appropriate safeguards in place.

The best comment on this fiasco I’ve read comes from Harry Schumacher at Beer Business Daily:

I can see that A-B was talking about “No” meaning not saying no to new experiences, not in a sexual context.  But the issue of date rape is front and center right now, and it’s completely inconceivable to me that nobody in the vast organization of A-B, including their ad agencies, didn’t see that this message could be misconstrued in a sexual context and give it the nix.  Are they not reading anything in the popular press?  It’s a very sensitive subject and it suggests that at the very least A-B’s ad agency who produced this message has a tin ear.

So the answer to my question is that it has nothing to do with the public being overly sensitive. It’s about Bud Light being out of touch at best, or just plain irresponsible, at worst.

(For an interesting look at this subject, check out John Oliver’s take from HBO’s Last Week Tonight with John Oliver here.)

Leave A Comment

Gary (gaz) Regan: A Man For All Seasons

Bartender, innovator, author, publisher, educator and more

gaz regan 2012 in suit by jimi ferrara - Copy
gaz regan

I first met gaz in the early 1990s when I was Seagram. While I’ve always known him as Gary, the name gaz is his nickname and has become his nom de plume some time ago. Whatever he calls himself, he’s a heck of a guy and has made major contributions to the booze business.

Before I get into all that, here’s a story I heard from gaz. (He spells his name without capital letters.)

I think it might have been on his radio show (with Paul Pacult) in the late 90s. They invited me on and we were discussing single malt scotches in general and The Glenlivet (a Seagram brand at the time) in particular.

To illustrate the nature of the category, gaz told a story about when he was bartending in the 1980s on South Street in NYC. It seems that a particular Scottish gentleman would come in for lunch everyday, order a hamburger and ask for the “book.” It was a guide to single malt scotches and differences in brands, regions, water, grain and distillation styles. After work, the gentleman would meet with friends and colleagues and hold forth on the verities of various malts. While he sounded like an authority on the subject, the information he provided was less than 5 hours old.

To me, the story illustrated the nature of the single malt category and the focus among those drinkers on discovery and what’s in the bottle. Portend of things to come.

There are two other things I learned from gaz – the power of stories in the booze business and the crucial role of the bartender.

Regan's orange Bitters
Regan’s Orange Bitters No. 6

Writer, storyteller

Did I say writer? I meant to say prolific writer. He has written a column for the San Francisco Chronicle for 14 years, publishes three newsletters a week, has won two Best Cocktail Writer awards and written more than a dozen books. He is also a regular contributor to Liquor.com and an advisory board member.

If you want to reach bartenders, he’s the man to see. Two of his books, gaz regan’s Annual Manual for Bartenders and 101 Best New Cocktails are published annually and reach a wide audience all over the world. Oh, and let’s not forget the Joy of Mixology and The Bartender’s Bible.

New edition to be released in May
New edition to be released in May

My favorite is The Negroni: A gaz regan Notion, the second edition of which will be released in May. Not only has he made that drink famous but has also cleared up many of the myths about its origin. All I’ll tell you is the originator was one Count Negroni, the broncobuster who first created the drink in the early years of the 20th century. It’s a fun read.

The consummate bartender

Credited by many as one of the godfathers of the mixology movement, gaz is a bartender’s bartender. In addition to books and bartending appearances (The Dead Rabbit in NYC), one of his newsletters is devoted to job opportunities around the world. Mention his name to any professional bartender and their eyes will light up and a big smile will appear. Along with other famed bartenders like Dale DeGroff, gaz has been a judge at Diageo’s World Class bartending competition.

In fact, companies like Diageo and Pernod Ricard have been smart enough to avail themselves of his services. I think it’s because he has his fingers on the pulse of the bar trade – consumer and bartender. That is, of course, when his finger is not stirring one of his world class Negronis. (Check here and here for more about this.)

Just One Shift

gaz came up with the Just One Shift idea to help raise money for a charity called Wine to Water, which has been bringing potable water to thousands of people all over the world since 2004. Doc Hendley, a bartender from North Carolina, founded Wine to Water.

Each year gaz organizes and promotes a campaign for bartenders to contribute the tips from ‘just one shift’ and 100% of what they raise brings clean water to needy people worldwide.

Great idea. I’ll let you know when the next campaign comes around.

Cocktails in the Country

Cocktails in the Country Workshop
Cocktails in the Country Workshop

This event, which you can learn more about here, ran for seven years from 2001 until 2007. He has decided to bring it back this year, and from what I’ve heard from bartenders, that’s really good news. Cocktails in the Country 2015 is a Master Class that focuses on the importance of service in the hospitality business and much more.

Held in Cornwall on Hudson NY, it’s a two-day bartender workshop that covers a wide range of issues for the trade and even culminates in a special certification for bartenders. It runs all summer and the first workshop is coming up on May 11 to 12. (See Schedule)

* * *

I think the best way to sum up a story on gaz regan is to show the headline from the Food Republic written by Simon Ford, founder of The 86 Company and formerly a top notch on premise guru for Pernod Ricard:

Gary ‘Gaz’ Regan Knows More About The Culture Of Drink Than Basically Anybody

Leave A Comment

Sorel Liqueur Moves Up a Notch

Sorel Artisanal Liqueur has a new partner

The Buffalo Trace Newsletter (Industry News Update) and Wine and Spirits Daily have announced that the Mahalo SpiritsScreen Shot 2015-03-31 at 2.03.09 PM Group and Sorel Liqueur have joined forces. Here’s the story behind the story.

Mahalo cofounded Angel’s Envy (recently acquired by Bacardi) and also Papa’s Pilar Rum.

Sorel Liqueur is owned by Jack From Brooklyn Inc whose CEO is Jackie Summers. If you have been a reader of this blog then you’ve met Jackie, starting in 2012 with this post. In fact, I’ve written about him and Sorel at least four times since then.

From the first time I met him, I knew that he and his unique product were here for the duration; that he was destined to move forward and beat the startup odds.

Briefly put, Jackie and Sorel have, what I like to think of as, the 4P’s of growth.

Product

Sorel is a modern twist on an exotic classic. An artisanal hibiscus liqueur, handcrafted in Brooklyn, Sorel is based on a traditional Caribbean recipe. Its ingredients read like a World Almanac – Brazilian clove, Nigerian ginger, Indonesian cassia, Moroccan hibiscus, Indonesian nutmeg, blended with organic New York neutral grain alcohol. Its unique taste, aroma and distinctive flavor have caught the attention of consumers and mixologists alike.

What I especially like is it’s a terrific product over ice, neat or with a mixer. But, it’s also an awesome addition to other products like whiskey, rum, vodka, and sparkling wine. That’s why mixologists and consumers love it. In some respects it reminds me of St. Germain, but more universal in its use.

So, check the box marked, “it’s what’s in the bottle that counts.”

Perseverance

Screen Shot 2015-03-31 at 2.01.33 PM
Jackie Summers

And… persistence and patience. Three years ago, all Jackie had was an idea and a dream. Four years ago, he had a life-altering event (golf ball sized tumor on his spine) and was given a 5% chance of survival. He survived and decided to change his life “by doing something serious.” Jackie founded the company and Sorel was launched.

As if startup growing pains and headaches weren’t enough, along came Hurricane Sandy. Together with most of the Red Hook section of Brooklyn and other fledgling distilleries, Jackie’s facility was literally under water. Five feet of seawater, to be exact.

Jackie didn’t give up. Just worked harder. When I blogged about him and Sandy (Oct 31, 2012), I said that he reminded me of one of my favorite expressions: What doesn’t defeat me makes me stronger.

People

Here is this newcomer to the booze business and right off the bat he does a few things – simple things – that most startup entrepreneurs don’t do. He listens and learns and surrounds himself with people who can offer advice.

In the three years I’ve known Jackie we have had dozens if not scores of conversations about the business. Truth be told, I’ve learned as much from him as he did from me.

And, by way of full disclosure, I am now on his board. Also on the board are Stephen Lewin of Lewin Brand Group and Diana Sonis, a successful entrepreneur and startup founder. Rounding out the team is Summer Lee, VP Sales at Jack From Brooklyn and among the smartest salespeople I know.

So add people skills to the mix.

Partnership

As I’ve written many times, the booze business is about people and relationships. All it took for the Mahalo people was to listen to Jackie talk about Sorel and share his vision for the future. They haven’t really worked on other people’s brands so Screen Shot 2015-03-31 at 2.00.43 PMSorel is a departure for them.

They get to partner with a brand that’s poised for future growth and Sorel gets a world-class sales and distribution network run by Bill McGough, an accomplished industry marketing and sales executive with an incredible track record.

This is a ‘marriage’ made in heaven.

Leave A Comment