Cops and Robbers

A most unusual brand-building agency

In my last posting about Bom Bom, an exciting new product in the cream liqueur category, I mentioned Cops and Robbers as the agency that developed the concept, branding and product strategy.

The agency name is a playful approach to duality and a kind of yin yang thinking whereby two opposite and conflicting forces are actually connected. In the case of Cops and Robbers the duality is the balance between insights and creativity, between strategy and creativity. It also reflects the two founders, Patricia Verdolino and Richie Beretta, who come at branding projects from different standpoints but whose output becomes a sharp strategic blend.

image-1Born and raised in Queens, New York, Patricia and Richie studied design, but most of their influences, inspiration, and approach to working with brands come from a combination of their cultural and musical backgrounds. They met when Patricia was a vocalist in the Metro Stylee group (I bet you’re gonna Google it) and Richie was a producer. Turns out they grew up in the same neighborhood.

Richie is still very much involved in music and he is the design and creativity side of the practice. Patricia is the strategic, insights and innovation side. She has worked at a number of well known and high profile agencies such as Landor, Future Brands, and Anomaly.

What makes them special?

When I was first introduced to them, they had done some work for a leading beverage company and my friend there described them as particularly unique at translating insights into strategies and action. She went on to say, “They understand the consumer and culture better than the large bureaucratic agencies and translate this understanding into innovation…true innovation, not copy cat.”

Here’s how they put it on their website:

Tired of being handcuffed to traditional agency models and deliverables they have formed Cops & Robbers, a multidisciplinary agency that’s part think tank part creative studio where collaboration, music, art, strategy, production, and design seamlessly merge for fully integrated brand solutions.

The Bom Bom Case Study

Kevin Mowers (founder of Liquid Innovations and Bom Bom) had an incredible cream liqueur that, in his view and others, coco-mochanutwas superior to Rumchata and Bailey’s. So check the box marked the liquid is great. But, who is the target market? What’s the brand? How do we appeal to them? What packaging should be used?

Cops and Robbers were given the brand development assignment and went about it in both a traditional and unorthodox manner.

They identified the millennial consumer but focused in on the 21 to 31 year old women. More than that, based on their insight work, they sharpened the focus on a particular segment of that group with a definable set of cultural and life style values. From what I’ve seen (and in the spirit of confidentiality) all I can say is they more than painted a picture of these consumers – they all but came alive in their presentation. Insightful, clear, and concise.

When they focused in on Bom Bom they covered the brand’s territory in terms of community, motivation, occasion, brand ‘friends,’ signature drink, flavor profile, motto and inspiration. The result was more than a roadmap; it was a travel guide.

Inspiration
Inspiration

The inspiration aspect is worth focusing on. Some people have looked at the Bom Bom packaging and told me either they “don’t get it” or “I’m not sure about it.” But hold on. If one of the consumer calls to action is to “release your inner kid,” then this works well.

Further, the design inspiration came from the contemporary fashion look inspired by Jeremy Scott, Pharrell Williams (BBC Ice Cream) and Moschino. It’s designed with the target audience in mind.

With the permission of Cops and Robbers, here is an excerpt from their presentation that sums up the brand and it’s marketing components:

BOM BOM is a part of a shift in spirits that’s not ashamed to break the serious rules of the game and just have some adult fun. Yeah, maybe that means acting irreverent like an anti-grown up and accepting that you really don’t give a (bleep) anyway. Boring is the enemy. BOM BOM is the cure.

Keep your eye on Bom Bom when it enters the market in early 2016. And, for that matter also keep your eye on Cops and Robbers. They are both going places.

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The Birth of a Brand

Look out Rumchata, here comes a serious competitor

Bom Bom CocoMochanut Sales Sheet-1A while ago, a friend in the spirits business introduced me to some very interesting people developing a new product. I thought it would be worthwhile to follow their journey. One company is driving the liquid and the go-to-market efforts, while the other has developed the concept, branding and product strategy.

The latter, is a unique agency called Cops and Robbers and is run by Patricia Verdolino and Richie Beretta. They describe themselves as follows: Part Ideation House; Part Creative Studio; Not a Traditional Agency; But Agents Provocateurs.

I found them to be such a breath of fresh air as an agency that I intend to write about them in depth in my next posting. For now let’s turn to the product and its development.

The Parent

Meet Kevin Mowers who owns the brand and has been instrumental in its birth as a product and liquid.

Kevin’s background is in science and engineering and he began his work life in product development in the food industry working with such companies as Con Agra, Heinz and Campbell. Along the way he got his MBA in Business Development and Marketing and decided he wanted to be an entrepreneur.

Remember Jello shots? He developed a product called Gel Shooterz, which took quite a bit of effort to manufacture. Nevertheless, the brand overcame production hurdles and was on its way when suddenly the co-packer decided to sell and the new owners had no interest. The business did not jell.

Next came a stint at Diageo in the innovation area where he worked on whiskies, gins, flavors, distillates and other lab based efforts and innovations. Then one day he decided that his skills as an innovator and marketer might be put to better use. His company, Liquid Innovations was born in 2011.

The company consults and advises clients in a wide range of businesses and also looks into new opportunities to feed its entrepreneurial efforts.

The baby

Kevin’s new product, to be launched in early 2016, is Called Bom Bom and the first-born is named Coco Mochanut (mocha-nut). Here’s how he describes it:

Bom Bom Mochanut is an award-winning premium Caribbean rum made with cream, chocolate, coconut, and coffee flavor.

coco-mochanutIt’s a cream product that tastes, well, absolutely delicious. It’s slightly higher in alcohol than Rumchata – 18% AbV versus 13.75%. The product received a Gold award from a recent Wine and Spirits Wholesalers of America (WSWA) tasting. Suggested retail price is $19.99 for a 750 ML.

Many consumers describe the taste of Rumchata as as the milk leftover after a big bowl of Cinnamon Toast Crunch cereal infused with rum. Bom Bom’s Coco Mochanut tastes like a liquid Mounds or Almond Joy with rum. The target audience is millennial women aged 22 to 35.

Coco Mochanut is the first of a line of products with a similar approach but different flavors such as, Chocolate Bomsicle (think Fudgsicle) and Nutty Cup (think Reese’s Peanut Butter cups).

The Package

For some, the package might appear as kiddy. But it’s based on adult fashion trends.

As Kevin puts it, the product is “built on the chocolate loving kid in all of us that’s looking for some grownup fun.”

Patricia and Richie have this to say about the packaging, “It’s a contemporary fashion look inspired by Jeremy Scott, Pharrell Williams (BBC Ice Cream) and Moschino. It’s designed with the target audience in mind.”

And, by the way, the TTB approved both the liquid and the packaging.

The inspiration -- designers such as Jeremy Scott and Moschino
The inspiration

The challenge

Bom Bom is close to launch and Kevin is moving ahead full throttle in preparation for an early 2016 kick off. As is true for all entrepreneurial new spirits product launches, the key is distribution. But, the mainstream distributors, thanks to the dwindling number and big supplier pressures, are a very hard sell. In fairness, they already have a lot on their plate so it’s understandable that they will react cautiously, if at all. Recognizing this, he is smart enough to know that he needs to start slowly, demonstrate consumer acceptance and have patience.

cocktail_03-shakeMy advice to him is to spend whatever he can afford on product tastings where feasible and allowable. I also think the on-premise market will be very attracted to Coco Mochanut with such suggested drink ideas as the Fire Bom (with Fireball Whiskey) or Café Bom (with Patron XO Café) to name just a few.

Based on the tasting I had with my wife and friends his baby is indeed beautiful and will grow stronger each day in the market. One taste and you want to buy a bottle.

To my distributor friends and readers – want to meet the baby?

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Casa Dragones: Tequila with a Pedigree

When passion and expertise meet, extraordinary tequila emerges

Bob Pittman, a tequila aficionado and Bertha González Nieves, a certified tequila expert and first woman to be named Maestra Tequilera by the Academia Mexicana de Catadores de Tequila, founded Casa Dragones in 2008. At $275 per bottle, it is both exceptional and aspirational.

As the story goes, Bob Pittman (founder of MTV, CEO of Clear Channel) has spent many summers in San Miguel de Allende, where he has a home, and over the years became a true tequila lover. In 2007, he and Bertha met at a party and talked about their mutual passion for tequila. Bob shared his dream of creating one. Bertha told him that she always wanted to become an entrepreneur. Together they set on a quest to deliver a true sipping tequila, smooth enough to sip, with no “wince factor.” A short time later, the two founded Casa Dragones.

Bob Pittman and Bertha Gonzalez Nieves
Bob Pittman and Bertha Gonzalez Nieves

I don’t know Bob Pittman but I know Bertha González very well. She and I worked together when she was the Commercial Director North America for Jose Cuervo International and I was a consultant/advisor to the company. Actually, Bertha had a number of positions at JCI, under the leadership of Carlos Arana, including business development, new products and brand management. In short, she knows tequila and how to run a tequila enterprise.

While at JCI, I marveled at her ability to balance the whims of the Beckmann family (owners of Cuervo) and the arrogance of Diageo (distributors at the time). Clearly Bertha’s wit, intellect and charm came in handy.

Here’s an example – when asked in an interview a few years ago whether anyone ever mixed anything with Casa Dragones, Bertha’s reply was, “not in front of me.”

The Product

Casa Dragones Joven tequila
Casa Dragones Joven tequila

I guess the first thing everyone says about the original Casa Dragones tequila is the price tag. If you’re a particular type of spirits consumer, it’s worth it. It’s a 100% Blue Agave Joven Tequila, crafted in small batches. Joven tequila is a rare blend of silver tequila and extra aged tequila. It’s a style rarely used and it took both Bertha and a master distiller, coaxed out of retirement, over a year to perfect the blend.

So, it’s tequila to be sipped and savored and never, ever mixed. Trust me, it’s not like any other tequila you’ve ever tasted. But don’t take my word for it – Wine Enthusiast gave it a 96 and here is what Tequila.net had to say about it.

From the soil to the Agave plant to the craftsmanship to the bottle – this is not tequila to use in a margarita or even as a shot. Like the lady said, sip it.

But, if you must drink your tequila in a cocktail, they have recently introduced Casa Dragones Blanco, 100%Blue Agave silver

Casa Dragones Blanco
Casa Dragones Blanco

tequila designed to be served on the rocks or in signature craft cocktails developed by leading chefs and mixologists. Cocktails like San Miguel, Pink Panther and my favorite, Michelada Primaverde, described on the website as follows:

James Beard Award Winning Mixologist and Owner of New York City’s P.D.T (Please Don’t Tell), Jim Meehan has created the Michelada Primaverde exclusively with Tequila Casa Dragones Blanco. A mixture of dry vermouth and tomatillo juice is complemented perfectly by a splash of Victoria beer and a spicy, salted rim for a refreshing, summer cocktail.

The Blanco sells for $75 for a 750 ML. Feel better now?

It’s All About Mexico

As to the heritage, the elite cavalry that helped spark the Mexican independence movement inspires the name. La Casa Dragones, the original 17th century stables still standing on a street in San Miguel de Allende, is the spiritual home to the tequila.

What makes Casa Dragones especially unique is that it is thoroughly Mexican. A product that comes from the lowlands and the rich soil of the Trans-Mexican volcanic belt; a formula based on the merging of the traditional art of tequila making combined with an innovative process; a product designed for a consumer who is looking for quality and authenticity. It’s the real deal.

Bertha
Bertha

It’s also about Bertha Nieves González and her passion for tequila and innovation. So add her to the list of Booze Business’ Shaker’s and Stirrers – the new breed of alcohol industry entrepreneurs.

Just don’t let her catch you drinking the Joven product with a mixer.

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